The Tourism and Hospitality Management Diploma Program includes most of the components required for a successful career in tourism and hospitality, students learn all the different aspects of the hospitality industry and all the departments that form an integral part of the tourism and hospitality industry from Destination Marketing and Development to develop and market a tourism destination, to Rooms Division (Front Office and Housekeeping, Facility Management), Managing Food & Beverage Operations, Marketing & Sales of the hospitality products and Convention Management & Service.
The program pays a special attention to the tourism industry and all the hotels’ supporting departments required performance to support the hotel operation (Human Resources, Supervision, Accounting, and Technology) including an interactive learning on how these departments operate, the special requirements needed to pursue a career in each of them, a detailed look at each department operations and understanding these departments’ role in a successful Hospitality operation.
Front Desk Agent, Reservation Agent, Night Auditor, Switch Board Operator, Bell Person, Concierge, Room Attendant, Laundry Attendant, House Person, Room Service Attendant, Restaurant/Bar/Lounge Server/Busperson, Banquets’ Server/Busperson, Coordinator in Tourism Organizations, Sales/Marketing Coordinator, Catering/Banquets Coordinator.
This program is approval by the registrar of the Private Training Institutions Branch (PTIB/ PTIRU ) of the Ministry of Advanced Education, Skills & Training
Please note: This program is not eligible for the Post-Graduation Work Permit Program (PGWPP) offered by Immigration, Refugees and Citizenship Canada (IRCC). Students enrolled in this program will not qualify for a PGWP upon completion.
For more information on PGWP eligibility, visit:
🔗 IRCC – Work After Graduation
All applicants must
(1) provide proof of high school graduation or equivalent and
(2) meet one of the minimum language standards listed below:
• IELTS: Overall 5.5 with no band under 5.0
• TOEFL: 46/120 iBT, PBT 457/677
• English Grade 9-11 with minimum of grade of C (from country with principal language as English).
• Completion of 2 years at post-secondary level accredited institution, English as mode of instruction.
• Canadian Academic English Language (CAEL) with overall score of minimum score of 40.
• CLB (Canadian Language Benchmark) with level 5
• Dorset College English Proficiency Exam with minimum score of 60%
Or any academic standard English proficiency test (including PTE Academic, Duolingo) equivalent to IELTS overall 5.5.
Introduction to Travel and Tourism: An International Approach
Management of Food and Beverage Operations
Supervision in the Hospitality Industry
Basic Hotel and Restaurant Accounting
Hospitality Facilities Management and Design
Fundamentals of Destination Management and Marketing
Managing Front Office Operations
Managing Housekeeping Operations
Managing Hospitality Human Resources
Revenue Management
Security and Loss Prevention Management
Managing Technology in the Hospitality Industry
Hospitality Sales and Marketing
Convention Management and Service
International Hotel Management
Program Coop – 1
Program Coop – 2
Around 18-24 months (960 hours for theory/instruction hours, and 960 hours for co-op work experience)